IIBIT prides itself on the range of services and facilities offered to students to make them feel at home in their new environment.

Pre-Departure Kit and Assistance

IIBIT provides information and advice about how to prepare for arrival in Australia and what to expect on arrival. A pre-departure kit is sent to all students before they leave their home country. Students may also contact our admissions staff via email for more information at admissions@iibit.edu.au

Airport Reception and Airport Pick Up

New students arriving from overseas are met at Sydney International Airport by IIBIT staff or senior students and are transferred by car or bus to their prearranged accommodation. Students are assisted with basic needs such as changing money, telephoning home, buying food and any other items. Students are required to make a request for airport pick-up at least two weeks in advance (conditions and charges apply). Please contact our friendly admissions staff via email admissions@iibit.edu.au to arrange your airport pickup.

Accommodation and Settling In Support

Our dedicated student support staff can help organise accommodation for students in advance of their arrival. Every effort is made to enable students to acquire the accommodation best suited to their needs. IIBIT staff will assist students to settle quickly and successfully into their accommodation and to familiarise themselves with local shopping, opening a bank account and getting to know the city, it services, it surrounds and the local transportation system. Students are required to make a request for accommodation at least 6 weeks in advance for home stay. If the advice is required on other types of accommodation, contact our admissions staff via email for details at admissions@iibit.edu.au Course Advice and Enrolment Assistance

All IIBIT students in Australia must formally enrol by submitting a completed enrolment form. Enrolment for IIBIT courses is conducted in the week prior to the commencement of classes each semester. Each student is sent details of IIBIT enrolment advising of the date, time and venue for enrolment. During enrolment students are given course advice to ensure they are enrolled in both the correct course and units of study. Assistance is given throughout the process to ensure each student is successfully enrolled. For new student's enrolment is an opportunity to meet academic and administrative staff and managers at IIBIT and to have any queries or concerns resolved.

IIBIT Student Services will also provide advice and support via a website, telephone or email. For further information and contact details for IIBIT Students Services staff please email them at admissions@iibit.edu.au Social Activities Program

Ongoing social activities program runs throughout each semester and provides opportunities for students to enjoy a range of activities outside study. These include occasional weekends or one day excursions to various locations, such as the Blue Mountains and the South Coast.

Orientation Program

An Orientation program is conducted before classes begin and is compulsory for all newly arriving overseas students. Orientation is conducted by the experienced staff from IIBIT. The program includes information about IIBIT student support services, facilities, healthcare, obtaining legal advice; what to do in an emergency and contact details of the IIBIT staff that can assist. In addition information is provided about the rights and responsibilities of IIBIT students, including information about complaints, appeals and the legal requirements regarding study and residence in Australia.

Orientation also includes guidelines about how to study successfully at IIBIT and an introduction to Australian culture, society and life. In addition to the formal processes described above, students at orientation have their first opportunity to meet their fellow students and staff over some typically Australian refreshments.

Academic and English Language Support

Continuing study assistance is provided by specially trained staff on a one-to-one or group basis to assist students with note taking, referencing, essay and report writing, paraphrasing, grammar, oral presentations, researching, time management and exam preparation.

Counselling Service

Trainers are available to assist students with learning difficulties. If student’s own trainers are unavailable they can approach the Campus Manager or their Course Coordinator who will organise assistance.

If a student is experiencing personal difficulties (for example, lack of motivation, time management, exam preparation, oral presentation, working in groups, language difficulties, home sickness), appointments can be made with Student Services staff(located on Level Ground, Room 107) to meet a counsellor. IIBIT counselling service is free, confidential and voluntary.

Counselling services are provided every Thursday: 9.30 am to 12.30 pm and 1.30 pm to 5.00 pm

Students with legal problems should see Student Services staff, who will be able to assist or refer them to the appropriate agency.

IT Helpdesk Service

IIBIT IT Support Service’s are available for students from 9.00am to 9.00 pm Monday to Friday and is the first point of contact for all IT related queries such as E-learning, I.T. facilities and computer account issues. The helpdesk can be contacted by:

Telephone: 02 9269 6925

Email: servicedesk@iibit.edu.au

Walk-In Support at the campus helpdesk office (Level 2, Room 211)


Teaching Facilities

IIBIT provides contemporary learning facilities for students studying IIBIT courses in Sydney. There are fully equipped lecture facilities with visual projection equipment, seminar-size classrooms and fully equipped computer laboratories with fast internet access and appropriate software. Staff and students may use computers, photocopiers and scanners to facilitate successful teaching and learning.

I.T. Facilities

Students are provided with a computer account to access all study resources. Computing laboratories (‘labs’) contain workstations that are equipped with a high speed internet connection and software necessary to complement student study needs. All computer labs are networked for printing, students use their ID card and user account to print and photocopy. Colour printing is available and autoloaders, to recharge print cards, are available on all floors of the campus and the Library.

Wireless access is available to all current students and can be accessed via any Wi-Fi-enabled laptop or mobile device that supports WPA2 wireless security.

Library Facilities

The IIBIT Library is located in Room 308, Level 3 and is open from 9:00am to 8:30pm from Monday to Friday. It is equipped with resource and reference books, journals, newspapers, computer workstations with an internet, Wi-Fi and books that are relevant to your course.

Students need to present a valid IIBIT student ID card in order to access Library facilities including photocopying, printing and email services.

Student Lounge and Recreation

IIBIT provides a student common room with basic amenities, such as a microwave, vending machine, fridge, kettle, pure drinking water, Foxtel Television and table tennis.

Quiet Room

A specially designated Quiet room is available for student use at our teaching sites.

First Aid Facilities

First Aid Kits and supplies are kept on the premises in the following locations:

Level 3, Library- Room 308

Level 2, IT Help desk- Room 211

Level Ground, Student Services – Room 107

Please speak to the First Aid Officer in charge for assistance at the locations above.