IIBIT prides itself on the range of services to its students via their Student Services Team to make them feel at home in their own environment. Their aim is to assist students and graduates for their further education and career progression, provide information and advice in selecting the right career path.
IIBIT's 3C's model for student well-being and support encourages students to be Connected, Capable and Confident in their academic and personal endeavours.
These competencies are embedded in IIBIT-AHE’s approach to developing and implementing its student engagement and support activities.
Students are encouraged to:
In turn, to develop competent, capable, and confident students, IIBIT has a responsibility to provide:
Student Services provides below services:
For any queries Students can contact Student Services team at below contact details:
Sydney
studentservices@iibit.edu.au, 02 9269 6912
Adelaide
ADLStudentServices@iibit.edu.au, 08 8203 9004
IIBIT provides counselling advice. IIBIT staff will be able to assist students adapt to their new environment and help with career development and opportunities. Students with personal or legal problems should see student services, who will be able to assist or refer the student to the college counsellor. Lecturers are available to assist students with learning difficulties.
Students are introduced to the academic staff of IIBIT and to their course coordinator. Students will also be provided with course advice and assistance at enrolment.
Forms for document request are available at Student Administration desk. Different document requests take different amount of time as follows.
Enrolment letter, Academic Transcripts, Graduation Certificate, Attendance Certificate, Completion letter will take at least 3 - 5 working days. Please ask for document request from.
Continuing study assistance is provided by specially trained staff on a one-to-one or group basis to assist students with note taking, referencing, essay and report writing, paraphrasing, grammar, oral presentations, researching, time management and exam preparation.
Students who require accommodation, IIBIT can arrange home stay or advise on other types of accommodation. Any problems with their home stay arrangements should be consulted with student services, who can direct you to see the accommodation officer.
Students must also let the office know if their address changes during their course. It is important that the institute should be able to contact students or relatives in the case of emergencies.
An ongoing social activities program runs throughout each semester and provides opportunities for students to enjoy a range of activities outside study. These include occasional weekends or one day excursions to various locations such as the Blue Mountains near Sydney or Adelaide’s Sandy Beaches.
Academic skills are an important part of your learning process and range from areas such as writing a report to time management. Your teacher will always be able to provide you guidance with your academic skills, however for in-depth clarification, please refer to the links below:
http://emedia.rmit.edu.au/learninglab/content/study-skills
http://www.swinburne.edu.au/student/study-help/las.html
http://www.uow.edu.au/student/matureage/skills/index.html
Pre-Departure Kit And Assistance
IIBIT provides information and advice about how to prepare for arrival in Australia and what to expect on arrival. A pre-departure kit is sent to all students before they leave their home country. Students may also contact our admissions staff via email for more information at admissions@iibit.edu.au
Airport Reception And Airport Pick Up
New students arriving from overseas are met at Sydney International Airport by IIBIT staff or senior students and are transferred by car or bus to their prearranged accommodation. Students are assisted with basic needs such as changing money, telephoning home, buying food and any other items. Students are required to make a request for airport pick-up at least two weeks in advance (conditions and charges apply). Please contact our friendly admissions staff via email admissions@iibit.edu.au to arrange your airport pickup.
Accommodation And Settling In Support
Our dedicated student support staff can help organise accommodation for students in advance of their arrival. Every effort is made to enable students to acquire the accommodation best suited to their needs. IIBIT staff will assist students to settle quickly and successfully into their accommodation and to familiarise themselves with local shopping, opening a bank account and getting to know the city, it services, it surrounds and the local transportation system. Students are required to make a request for accommodation at least 6 weeks in advance for home stay. If the advice is required on other types of accommodation, contact our admissions staff via email for details at admissions@iibit.edu.au
Course Advice and Enrolment Assistance
All IIBIT students in Australia must formally enrol by submitting a completed enrolment form. Enrolment for IIBIT courses is conducted in the week prior to the commencement of classes each semester. Each student is sent details of IIBIT enrolment advising of the date, time and venue for enrolment. During enrolment students are given course advice to ensure they are enrolled in both the correct course and units of study. Assistance is given throughout the process to ensure each student is successfully enrolled. For new student's enrolment is an opportunity to meet academic and administrative staff and managers at IIBIT and to have any queries or concerns resolved.
IIBIT Student Services will also provide advice and support via a website, telephone or email. For further information and contact details for IIBIT Students Services staff please email them at admissions@iibit.edu.au
Social Activities Program
Ongoing social activities program runs throughout each semester and provides opportunities for students to enjoy a range of activities outside study. These include occasional weekends or one day excursions to various locations, such as the Blue Mountains and the South Coast.
Orientation Program
An Orientation program is conducted before classes begin and is compulsory for all newly arriving overseas students. Orientation is conducted by the experienced staff from IIBIT. The program includes information about IIBIT student support services, facilities, healthcare, obtaining legal advice; what to do in an emergency and contact details of the IIBIT staff that can assist. In addition information is provided about the rights and responsibilities of IIBIT students, including information about complaints, appeals and the legal requirements regarding study and residence in Australia.
Orientation also includes guidelines about how to study successfully at IIBIT and an introduction to Australian culture, society and life. In addition to the formal processes described above, students at orientation have their first opportunity to meet their fellow students and staff over some typically Australian refreshments.
Academic and English Language Support
Continuing study assistance is provided by specially trained staff on a one-to-one or group basis to assist students with note taking, referencing, essay and report writing, paraphrasing, grammar, oral presentations, researching, time management and exam preparation.
Counselling Service
Trainers are available to assist students with learning difficulties. If student’s own trainers are unavailable they can approach the Campus Manager or their Course Coordinator who will organise assistance.
If a student is experiencing personal difficulties (for example, lack of motivation, time management, exam preparation, oral presentation, working in groups, language difficulties, home sickness), appointments can be made with Student Services staff(located on Level Ground, Room 107) to meet a counsellor. IIBIT counselling service is free, confidential and voluntary.
Counselling services are provided every Thursday: 9.30 am to 12.30 pm and 1.30 pm to 5.00 pm
Students with legal problems should see Student Services staff, who will be able to assist or refer them to the appropriate agency.
IIBIT IT Support Service’s are available for students from 9.00am to 9.00 pm Monday to Friday and is the first point of contact for all IT related queries such as E-learning, I.T. facilities and computer account issues. The helpdesk can be contacted by:
IT Helpdesk Service
Telephone: 02 9269 6925
Email: servicedesk@iibit.edu.au
Walk-In Support at the campus helpdesk office (Level 2, Room 211)
Enjoyable Friendly Atmosphere
An excellent resource room with essential books and photocopying facilities is available along with a common room for our students to socialize and spend free time.
Well equipped classrooms with audio-visual facilities
Assistance in job placements in Australia and USA in collaboration with its affiliated organization, InfoTech Professionals Pty. Ltd.
Counseling services on personal and future career opportunities.
Excursions and social programs
Mail collection and airport pickup services (conditions apply)
Advice on immediate job opportunities
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